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Transfers FAQ

How to transfer a domain safely, what you need, and how to avoid downtime.

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What is an authorization (EPP) code?

An authorization code (often called an EPP code) is a transfer code provided by your current registrar. It proves you control the domain.

Do I need to unlock my domain before transferring?

Usually, yes. Most registrars require you to disable the domain transfer lock before the transfer can proceed.

How long does a transfer take?

Transfer times vary by TLD and registrar. Many transfers take several days, but some can be faster.

Will my website or email go down during a transfer?

Transfers generally do not change DNS automatically. If your nameservers stay the same, your website and email should continue working.

To be safe, confirm your current DNS settings and keep nameservers unchanged until the transfer completes.

Why can’t I transfer a domain right now?

Common reasons include a recent registration/transfer lock (often 60 days), domain is expired, transfer lock is still enabled, or missing authorization code.

If you’re stuck, contact support with the domain name and we’ll guide you.

Do I need to approve a transfer?

Some registrars send a confirmation email or require approval in your current registrar account. Follow the prompts you receive to avoid delays.