Privacy Policy

1. Who We Are

Domaintico (“we”, “us”, “our”) provides domain registration, transfer, renewal, DNS management, and related services. This Policy applies to our website and services.

2. Data We Collect

We may collect the following categories of personal data:

• Account data: name, email address, password (hashed), and account preferences.
• Domain & registry data: registrant/admin/tech/billing contact details required for domain registration and management.
• Billing data: billing address, transaction records, invoices, and payment status. (Payment card details are handled by payment processors.)
• Support data: ticket messages, attachments, and troubleshooting information you send to us.
• Usage data: device and browser information, pages visited, and interactions (via cookies or similar technologies).

3. How We Use Data

We use personal data to:

• Provide and operate services (domain registration, transfers, renewals, DNS updates, and account management).
• Process payments and prevent fraud.
• Communicate service notices (renewals, confirmations, security alerts) and respond to support requests.
• Improve performance, reliability, and user experience.
• Comply with legal obligations and registry/ICANN requirements.

4. Legal Bases (GDPR)

If you are in the EEA/UK, we process personal data under these legal bases:

• Contract: to provide domain services you request.
• Legal obligation: to comply with registries, ICANN rules, tax/accounting, and law enforcement requests.
• Legitimate interests: security, fraud prevention, service improvement, and operational analytics.
• Consent: for optional cookies/marketing where required by law.

5. Sharing & Disclosure

We may share personal data with:

• Domain registries/registrars: to register, transfer, and manage domains.
• Payment processors: to process payments securely.
• Service providers: hosting, email, analytics, and infrastructure vendors that help us operate the platform.
• Authorities: where required by law or to respond to valid legal requests.

We do not sell personal data. We share data only as needed to provide services and meet legal requirements.

6. WHOIS & Domain Privacy

Domain registrations may require contact information to be submitted to registries. Depending on the extension (TLD), certain contact data may appear in public WHOIS databases.

If available for your TLD, you may add a privacy service to help mask public WHOIS details. Some registries do not allow privacy.

7. Cookies & Tracking

We use cookies and similar technologies to keep the site secure, remember settings, and understand usage. You can manage cookie preferences from the site’s cookie settings and/or your browser settings.

For more detail, please read our Cookie Policy.

8. Data Retention

We retain personal data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data type.

9. Security

We implement reasonable technical and organizational measures to protect personal data. No system is 100% secure, but we work to reduce risk through access controls, monitoring, and secure processing.

10. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion (where applicable)
• Restriction or objection to processing
• Data portability
• Withdrawal of consent (for consent-based processing)

Some data must be retained to meet legal/registry obligations and to maintain domain ownership records.

11. International Transfers

Your data may be processed in countries other than your own depending on where our providers operate. Where required, we use appropriate safeguards for international transfers.

12. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact

For privacy questions or requests, contact us via the Contact page.